POSITION OVERVIEW 

The Patient Flow Coordinator at Grace Clinics of Ohio ensures the efficient movement of patients through the clinic, from check-in to treatment and discharge. This role involves rooming patients, ensuring timely appointments, and optimizing clinic workflows to minimize wait times and enhance the patient experience. The Patient Flow Coordinator plays a key role in maintaining smooth clinic operation. 

KEY RESPONSIBILITIES

• Patient Coordination: Manage patient flow from check-in to discharge, ensuring patients are seen in a timely and organized manner. 

• Waiting Area Management: Monitor waiting room status, ensuring patients are comfortable and ready for their appointments. 

• Efficient Communication: Collaborate with medical and administrative staff to ensure patients are appropriately assigned to healthcare providers and treatment rooms. 

• Manage Delays: Address any delays or issues in patient scheduling, communicating changes to patients and providing updates as needed. 

• Continuous Improvement: Assist in identifying and implementing strategies to improve clinic efficiency, reduce patient wait times, and enhance overall patient satisfaction. 

QUALIFICATIONS

• Strong communication and organizational skills. 

• Ability to multitask and stay calm in a fast-paced environment. 

• Compassionate and patient-focused approach. 

As a Volunteer Patient Flow Coordinator at Grace Clinics of Ohio, you will be a key player in ensuring that patients are efficiently and comfortably managed through their visit, helping to maintain smooth clinic operations and a positive patient experience. Your efforts will contribute directly to enhancing the quality of care provided to underserved individuals.